We will process your order within 48 hours after your payment and ship it within 1-3 days. However, due to special circumstances such as promotional periods or holidays, the order volume increases and the processing time may be extended. We apologize for the inconvenience caused to you.
We try our best to ship as soon as possible. Under normal circumstances, the delivery time is 5-15 working days. However, the possibility of extended delivery time due to special circumstances or uncontrollable factors (including but not limited to natural disasters, epidemic impacts, wars or other emergencies) is not ruled out. The specific delivery time is subject to the signature time of the final recipient; the goods you order on this website will be delivered by express logistics and delivered by a third-party delivery company (DHL, FedEx and other international logistics companies) commissioned by this website.
Our delivery range is wide, and the specific delivery range is based on the address, city, region, country, postal code, etc. provided when you place an order. We charge a reasonable fee, and customers can check the estimated shipping cost at checkout before completing the purchase. The shipping cost will be paid when you confirm the order and pay for the goods.
Normally, after your payment is successful, we will send you an email where you can check the logistics tracking number and log in to the relevant official website to track the delivery details of your order based on this tracking number. Although the official website may provide an estimated delivery time, this estimated delivery time is for reference only and does not represent our commitment to deliver the ordered goods in full accordance with this estimated delivery time. The delivery company we commission will send you a delivery SMS notification, which will include the delivery company's information and tracking information to facilitate your checking the status of the package.
Please note that if the recipient information you provide is incorrect, resulting in us (or our authorized courier) delivering the goods to a recipient other than your intended recipient, any losses caused by this will be borne by you.
Unless you explicitly state that you must sign for the goods in person and submit your identity verification information to us, the courier who delivers the goods to your usual delivery point (such as your unit, property, school, etc.) will be deemed to have personally delivered the goods to you.
Please note that unless you explicitly state that you must sign for the goods in person and submit your identity verification information to us, the courier who delivers the goods to your usual delivery point (such as your unit, property, school, etc.) will be deemed to have delivered the goods to you in person.
Generally, all orders on this website will be shipped by a third-party logistics company after the order is successfully placed. Please note that for most orders, they will be shipped by international logistics companies such as DHL and FedEx.
Please note that if your order is damaged or lost during transportation by the logistics company, the logistics company will bear the corresponding responsibility. We will not be responsible, but we will assist you in contacting the logistics company to deal with the situation.
If you want to change the delivery address after the payment is successful, please contact us through the contact information displayed on the homepage of the website, and we will assist you in changing it. If you want to change the delivery address during the transportation of the order, we cannot help you change it, but we can assist you in contacting the logistics company to change it. Any expenses or losses incurred will be borne by you.
We strive to provide you with the best service, but in some uncontrollable circumstances, we will try our best to provide you with the best corresponding service and response measures. But we are not obliged to do so and should not bear any responsibility.
We may update our delivery policy from time to time in accordance with changes in operating conditions or changes in our logistics service providers. Please be sure to read our delivery policy carefully before placing an order. When your payment is successful, we will regard you as having agreed to this delivery policy.
